#Goodnotes 6 downgrade how to#
#Goodnotes 6 downgrade license key#
#Goodnotes 6 downgrade install#
#Goodnotes 6 downgrade manual#

If either folder is missing, please retry the previous steps and check again. Unzip that file and make sure it has these 2 folders: Attachments and Databases.Select the all_goodnotes_files.zip file from Goodnotes and drag it to your desktop.Launch iTunes (Windows or macOS) and locate Goodnotes Files section.Connect your device to a computer via a USB cable.

Choose OK to export all data, then the app will close ( not a crash).

Open Goodnotes again and a 'Temporary Diagnostic Mode Enabled' dialog will show.

Open the Settings app, go to Goodnotes (at the bottom of the left section), and enable Temporary Diagnostic Mode.

The 'Available' capacity should ideally be a few times as large as Goodnotes' Documents & Data in General > iPad/iPhone Storage > Goodnotes. Send your library to our team From Goodnotes on your iPad or iPhoneįirst make sure the device has enough storage space by looking in your device Settings > General > About. Your files are safe with us and we'll delete them upon your confirmation that the error has been resolved and you have most or all your notes back. If the solutions above fail, the library is likely corrupted and we can try our best to recover it.

#Goodnotes 6 downgrade manual#

If you have a proper backup (i.e iCloud / auto backup or manual backup), you can uninstall the app (this will remove all your local app data), reinstall and restore the data from your backup.(iOS / iPadOS) Offload the app: go to device Settings > General > iPad/iPhone Storage > Goodnotes > Offload App.This issue may also persist even if you have already tried force-closing the app and re-launching it, as well as updating Goodnotes. If you still need help after reading through these instructions, do not hesitate to reach out to our GoodNotes Licensing Team for further support, or alternatively, contact Jamf for more dedicated help in relation to their software.If you're experiencing recurring crashes, the app won't open at all or you can only see either a popup of your Support ID or a blank page, it could be that the app can't read your library due to some database failures. Click the Save button in the bottom right.( only the tag, not the XML content at the top of the example listed here, see below for Jamf Pro example and ensure you change red key information to your own license key) Click on App Configuration and paste the following:.Also ensure your Scope tab has the correct Target Mobile Devices set.

#Goodnotes 6 downgrade install#

Once in the page New Mobile Device App, ensure your Distribution Method is set to Install Automatically/Prompt Users to Install.

On the Add an App page, GoodNotes 5 should appear as the first option.

Choose App Store app or apps purchased in volume and click Next.

Click '+ New' in the top right of the Mobile Device Apps view.

In Jamf Pro, click Devices at the top of sidebar and then navigate to Mobile Device Apps.

#Goodnotes 6 downgrade how to#

If you'd prefer to consult Jamf's own documentation, the relevant articles for instructions on how install Managed App Configuration can be found here for Jamf Pro.Īlternatively, see below for a step by step instruction on how to install via Jamf Pro: plist file found in our MDM Installation Article.

#Goodnotes 6 downgrade license key#

This can be achieved through iCloud Sync, A uto-Backup or a Manual Backup.Īfter receiving your License Key from our GoodNotes Licensing Team, you may be wondering as to how you can install the key via Jamf Pro using the. Please note: While our License Keys do not need a reinstallation of the app in order to install effectively, we would encourage all users to ensure they have an appropriate backup in place for their data before completing the deployment.